Privacy Policy

Last updated: April 17, 2026

UmrahCost.com respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, request an Umrah package, contact our team, or use related travel services.

Information We Collect

We may collect the following information when you use our website or submit a form:

• Name
• Phone number
• Email address
• Travel preferences
• Number of travelers
• Package, hotel, airline, transport, guide, and service selections
• Messages or questions submitted through contact forms
• Account registration and login information
• Technical information such as IP address, browser type, device type, and website usage data

If you continue with a booking or quotation, we may request additional travel-related information required to prepare packages, invoices, vouchers, or customer support records.

How We Use Your Information

We use your information to:

• Prepare custom Umrah package estimates
• Contact you about your inquiry, package, booking, invoice, or service request
• Send OTP, SMS, email, or phone notifications related to your account or request
• Provide customer support
• Improve website performance and user experience
• Maintain business records, invoices, and service documents
• Prevent fraud, abuse, unauthorized access, or misuse of our services
• Comply with legal, regulatory, tax, accounting, or travel service requirements

SMS, Email, And Phone Communication

By submitting your phone number or email address, you agree that we may contact you about your inquiry, account verification, package request, booking, invoice, or related service updates. Standard mobile carrier charges may apply for SMS messages.

Cookies And Website Analytics

Our website may use cookies or similar technologies to keep sessions active, improve functionality, understand visitor activity, and improve our services. You can disable cookies in your browser settings, but some parts of the website may not work properly.

Sharing Your Information

We do not sell your personal information.

We may share necessary information with trusted parties only when required to provide services, such as:

• Hotels
• Airlines
• Transport providers
• Guides or ground service providers
• Payment, invoice, or communication service providers
• Technology and hosting providers
• Legal, regulatory, or government authorities when required

Only the information needed for the relevant service is shared.

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect your information. However, no online system can be guaranteed to be fully secure. You are responsible for keeping your account credentials and OTP codes confidential.

Data Retention

We keep your information only as long as necessary for service delivery, business records, legal obligations, dispute resolution, fraud prevention, and accounting requirements. When information is no longer needed, we may delete, anonymize, or archive it according to our business and legal requirements.

Your Choices

You may request that we update, correct, or delete your personal information where allowed by law and business requirements. Some records may need to be kept for accounting, legal, travel, fraud prevention, or dispute resolution purposes.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party websites.

Children's Privacy

Our services are intended for adults and travelers using our booking or package services. If information about a child is required for travel arrangements, it should be provided by a parent, guardian, or authorized adult.

Changes To This Policy

We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

UmrahCost
Website: https://umrahcost.com
Email: info@umrahcost.com